Digital technology is more than just a tool; it’s a lifeline, a bridge to a future with no boundaries, only limitless possibilities.

Nesrine Kammourieh is a Digital Communications Associate with the United Nations Educational, Scientific and Cultural Organization (UNESCO) in Lebanon. She manages the organization's social media accounts, creates impactful content and manages the digital campaigns. She also monitors the performance of various digital platforms. 

To have A-I-ready data is already a very successful differentiator for organizations over the last few years. Being able to use large amounts of data and provide visually appealing reports and dashboards helps fact-based decision-making and brings transparency, visibility and strategic, tactical and operational benefits. The reports and the dashboards are the visible tip of the data iceberg.

The United Nations E-Government Survey is a development tool that examines countries’ strengths, challenges and opportunities, and informs policies and strategies.  From June to September 2023, each Online Volunteer collected data through online assessments of national and city-level public sector portals, including associated official websites of 193 United Nations Member States.

The recent introduction of the UVP marks a significant turning point. This innovative platform has replaced a multitude of disconnected systems that were previously used to manage various aspects of volunteer recruitment. The result? A streamlined and unified approach that caters to UN Volunteers, candidates, United Nations partners, governmental bodies, and international organizations alike.

Usually, digital transformation often involves multiple projects, each handled by different project teams with distinct responsibilities. These comprise specialized individuals from different sections who contribute to the change. While this approach seems logical, it can inadvertently reinforce silos and hinder progress. Instead, building multidisciplinary and cross-functional teams that blend technology and business acumen and share accountability is critical. This shift away from grouping people by business function fosters collective ownership of shared outcomes.

Cultural barriers and social norms limit women's access to the digital sector in general. This is especially so in Burundi where technology jobs are scarce, particularly for women." In 2019, I started as an IT intern. Now, I am a UN Volunteer with Monitoring and Evaluation, and the Digital Unit. I give technical support to UNDP staff on new digital platforms.

Digital transformation brings new possibilities where we can measure the sustainability, track detriments such as green house emissions and maximize use of our existing resources. This is part of UNEP's Medium Term Strategy, the outcomes of which I support.  

The Astana Civil Service Hub (ACSH) has been a flagship initiative of the UN Development Programme (UNDP) and the Government of Kazakhstan since 2013. Some 42 countries participate in this knowledge exchange platform. 

As part of UNV's ambitious Digital Transformation programme, the Unified Volunteering Platform (UVP) offers a remarkable feature, namely AI-guided candidate matching.