The COVID-19 pandemic has increased demand for remote work and data access. At the same time, countering stereotypes and misinformation has become necessary for the progress of the pandemic response efforts. However, in many countries, the information systems and architecture necessitated by remote environments have lagged behind. As a result, access to health information and healthcare has been complicated.

During 2020, the WHO Country Office in Kazakhstan initiated and conducted several missions in collaboration with Dr Joanna Zwetyenga (Denmark), Technical Expert on Laboratory issues, Biosecurity and Biosafety from the WHO Regional Office in Europe. The first mission concluded with Dr Zwetyenga developing an action plan to strengthen laboratory response to COVID-19, with recommendations to train national mentors to support the laboratory capacity of staff conducting testing for SARS-CoV-2.

With experience as a UN Volunteer and now, as UNDP Resident Representative, I can confidently say UN Volunteers share three essential and common traits in order to rise to the occasion:

Under the World Health Organization (WHO)’s End Tuberculosis Strategy, countries around the world have set ambitious targets to reduce the number of TB cases and deaths, as well as catastrophic expenses due to TB, by the year 2035, with interim milestones set for 2020 and 2025. Even before the onset of COVID-19, we were running out of time, and now, because of the pandemic, the targets are in jeopardy.

In crises and emergency situations, volunteering provides governments and civil society organizations with greater flexibility and response capacity. This is particularly true in humanitarian crises, further exacerbated by the COVID-19 pandemic

I am currently serving as a national UN Volunteer in Liberia for the Spotlight Initiative. My role is to develop an outreach strategy and distribute awareness-raising materials for the Coronavirus pandemic, in cooperation with the Ministry of Health. We engage with community members and religious leaders to promote preventive measures for vulnerable community members, including women, girls and persons with disabilities.

UN Community Volunteers Blessing Iyala and Aisha Abdel-Latif are working to empower internally-displaced women from Borno State in Nigeria. They facilitate informative and sensitization sessions in local languages for the women and girls and manage one-on-one cases for survivors of gender-based violence survivors. So far, over 200 women and girls have benefitted from their support in learning various livelihood skills.

Undernutrition is an important contributor to poor maternal, newborn and child survival and development in Uganda. Stunting (low height for age) and wasting (low weight for height) are key indicators of childhood malnutrition and are the result of chronic or recurrent undernutrition. Both conditions are usually associated with poverty, poor maternal health and nutrition and/or inappropriate feeding and care in early life. Both indicators prevent children from reaching their physical and cognitive potential.

In Yemen, an estimated 24.1 million  out of the country's total population of 29 million people are in need of humanitarian assistance. With 19.7 million people requiring health assistance, COVID-19 has only exacerbated the situation. As in many other parts of the world, women are disproportionately affected by the pandemic.

Rosana and Yasmin’s assignments focus on understanding humanitarian needs in the states covered by the Maracaibo Field Coordination Hub (Trujillo, Falcón, Lara, and Zulia). Rosana is based in Lara and Yasmín covers all the states of Maracaibo. Through conversations with the local communities and local organizations on the ground, these two women UN Volunteers track humanitarian assistance requirements in each area.