Some volunteers load trucks with medical masks and hygiene items. Others rush to distribute printed handouts which outline basic hygiene principles to use in the face of COVID-19. Many more sit in front of their laptops and phones at home, reaching out to households in remote and affected areas, and assisting health and social workers who disseminate handouts.

Virginia Pérez, Chief of the Child Protection Programme with UNICEF in Bolivia, drew on her past experience as a volunteer with a free phone helpline in Spain that assisted children, recalling the impact it had and how they were able to enter the heart of a family through the phone.

There is no doubt that 2020 has been challenging. Difficult work situations, changing contexts, working from home and in many instances, disconnection from friends and family. It has forced us to confront our personal and professional realities in new ways. In my personal situation, I am a single mother and COVID-19 has taught me I wear many hats – I am a mother, father, student, team leader, subordinate. Of course, this has been hard on my mental health and wellbeing.

Mental health is more than the presence or absence of a mental illness. It is a crossroad between emotional, psychological and physical well-being. UN Staff Members and UN Volunteers are not immune and may even be more susceptible to mental health issues, due to the nature of their jobs and tireless service on behalf of universal peace and sustainable development.

As a result of COVID-19, many people have experienced changes in their mental and physical wellbeing, due to isolation, restrictions and unexpected situations resulting from this unpreceded crisis. I have seen this happening in the Asia-Pacific region among UN Volunteers, colleagues and peers, especially those living away from their families and loved ones, who may have been more affected by this situation than others. 

Acting as a UNDP representative, Helen co-led the Community Engagement sub-group of the pillar and was tasked to do a rapid assessment of community engagement needs, gaps and challenges.  There were two essential things we could do: support the health care system to address cases and enhance risk communication and community engagement to help slow down and reduce the spread of the disease. --Dr Samuel Doe, UNDP’s Resident Representative in Sierra Leone

Through their partnership, the UN Population Fund (UNFPA) and UN Volunteers (UNV) programme have deployed 10 such UN Community Volunteers in the different regions of Senegal. 

I have volunteered on campaigns to end Hepatitis B and "Peste des Petits ruminants" in animals in many inaccessible communities in Northern Nigeria. The Africa Women Health Champions initiative came at the right time in my professional carerr, as I was looking for opportunities to join UNV to broaden my experience and learn from others. 

UN Volunteer Basmeena Safi, a UN Volunteer Health Officer with UNICEF, is sparing no effort to prevent the spread of the virus and protect communities. A specialist in healthcare, Basmeena, has supported efforts to mitigate the spread of the virus by sensitizing communities about facts surrounding COVID-19 to stop misinformation.

I have always loved to help people, to see the sick get better, and to make a difference in the lives of others. I am Ugandan, and I worked in South Sudan with Doctors with Africa CUAMM before joining UNDP.  I always quote Maya Angelou. ‘Be the rainbow in someone’s cloud.’ I have always loved to help people to see the sick get better, to make a difference in lives. --Leila Mirembe, UN Volunteer Medical Doctor