"Sometimes just the simple act of listening to a person, listening to their case, is a light of hope [for them]," says Karen Uzcategui Mojica, a UN Volunteer since July 2019. Karen's dedication to the refugee community was evident throughout the interview for this article, as she explained the intricacies of her work.  As a UN Volunteer assigned to the UN Refugee Agency (UNHCR), Karen serves refugees, asylum seekers, persons in need of international protection, returnees, internally displaced persons and persons at risk of statelessness.

UN Community Volunteers Milena Reljic, David Georgiev and Nikola Josipovic are busy with initiatives related to the COVID-19 outbreak, as many other development workers are. They help Roma communities, to which they also belong, to tackle COVID-19 global challenges, and ensure that the interests of the Roma are given due attention and delivered upon.

Sudan is currently hosting over one million refugees from South Sudan, Eritrea, Syria and other countries. While there have been no reported cases of refugees who have tested positive for COVID-19 so far, the high density of refugee dwellings, coupled with limited health care and WASH facilities, makes them particularly vulnerable to the pandemic. Based in Kosti, White Nile State, Alemayehu Gebremichael (Ethiopia) is a UN Volunteer serving as a Health and Nutrition Officer within a programme that caters to the needs of nearly 160,00 refugees in nine camps.

Roma belong to the largest ethnic minority in Serbia and are still among the most deprived communities, often facing discrimination, social exclusion and unequal access to employment, education, housing and health services. The 2017 Regional Survey on socio-economic position of vulnerable Roma in the Western Balkans, commissioned by UNDP, showed that the biggest challenges for social inclusion of Roma in Serbia are their high unemployment and inactivity rates. While the education aspect has improved for Roma, it is not resulting in their employment.

The UNHCR-UNV DAFI Initiative seeks to expand the success of the DAFI programme by addressing the difficulties that graduated refugees face when trying to enter the job market. The Initiative constitutes an opportunity for the DAFI graduates to gain professional experience as UN Volunteers in the UN System, where they can contribute with their unique background and perspectives to help achieving the SDGs.

“Through my experience with the refugees, I have found the real meaning of my life.” With these words, Endah Ayuningsih Yuliarso (Indonesia, 33) summarizes her life-changing experience, which demarcated a shift in her personal career from dealing with numbers to supporting refugees. “Most of my career as a lawyer was spent representing corporations and high net worth individuals. I always felt that my efforts mostly ended up adding digits in someone’s bank account,” explains Endah.

“Some people begin to see refugees as numbers — or even worse, as threats,” says Anja Ingabire, a UN volunteer with UNHCR in Jordan. “Behind each refugee there are personal stories of loss and tragedy. Every story is unique and touches you in a different way. It is the person who makes the story.” As we sit on our comfortable couches at home and watch TV or read articles about refugees in areas of crisis or conflict, it is easy to become desensitized to the plight of this most vulnerable demographic.

Liliia Huzeieva, 22, will never forget the summer of 2014. Just a teenager at the time, Liliia was forced to leave her hometown of Donetsk shortly before the armed conflict escalated in the Donbass region of Ukraine. “The hardest part was not only losing my home, but also being separated from part of my family,” Liliia says. “My father decided to stay in Donetsk as he didn’t want to leave, so I don’t see him anymore.” This displacement motivated Liliia to seek the good in an otherwise tragic situation by resolving to help others who faced similar adversities.

Farah Nassef, 26, knows how easy it is to lose everything and be driven out of your home. “One of my relatives was forced to leave the country to avoid the forced military conscription of her sons. She left her house, friends, and the life she had built up for decades due to the devastating consequences of the war,” Farah explains.